Privacy policy
As required by the General Data Protection Regulation (GDPR 2016/679) this Privacy Policy describes the policies of Ditta individuale Kevin Manfrin, Rosolina, via Marcinelle 20, Italy, on the collection, use and disclosure of your information that we collect when you use our website norsefitapparel.com (the “Shop”).
By accessing or using the Shop, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Shop.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Shop. The revised Policy will be effective 180 days from when the revised Policy is posted in the Shop and your continued access or use of the Shop after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
To exercise your rights, pursuant to the GDPR, you can contact us by writing to the email address info@norsefitapparel.com.
We will collect and process the following personal information about you:
- Name
- Email
- Phone Number
- Shipping Address
We use your information to respond to your messages sent via the contact form, via email and WhatsApp, to follow up on your support requests and your offers to purchase our products.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
We will retain your personal information with us for the time strictly necessary to fulfill the purposes for which it was collected as detailed in this Privacy Policy.
We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, security purposes, other constraints of a legislative or administrative nature. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.
To exercise these rights, you can write to us at info@norsefitapparel.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control.
However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service.
We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at Ditta individuale Kevin Manfrin, info@norsefitapparel.com. We will address your concerns in accordance with applicable law.
How long do I have to return?
Any product must be returned within 15 days of delivery of the order placed on norsefitapparel.com. You may return your Norsefit® products in their original, unused condition for a full refund.
How do I return something to you?
If the purchased product is not the right one for you, send a message to +39 351 331 2417: this is the fastest way. Or you can email to support@norsefitapprel.com: it can take a little longer. Please, do not return damaged or incorrectly delivered goods unless told to do so by a member of our support team. Otherwise, this will delay the resolution of the problem.
Do you offer exchanges?
We do not offer direct exchanges at this time. If you wish to exchange an item, you must go through our return process and place a new order.
How can I make an order?
ADD your choices TO CART, then click on the 🛒 icon at the top right of the page and “Order on WhatsApp”, indicating the desired size(s) in the message.
Asap our customer care will send you the order confirmation, the request for the shipping address and the PayPal link for the payment; once you send the payment you made it!
Now wait your parcel comfortably at home.
Where can I see the shipping costs?
Take a look at the banner above the homepage!
How can I add the shipping costs?
In the order confirmation that we will send you, you'll see the total amount (products+shipping) and this will be the amount you'll have to pay via PayPal.
How can I add a discount code?
After sending the order, send another message with #DISCOUNTCODENAME: our customer care will send you the correct amount for payment.